Shipping Policy

Last updated: [19th,May,2026]

1. Processing Time

Orders are processed within [3–5 business days] (excluding weekends and public holidays).
You will receive a confirmation email with tracking information once your order has been shipped.

2. Shipping Rates & Delivery Times

We offer worldwide shipping. Shipping costs and delivery times vary by location and shipping method.

Region	Shipping Method	Estimated Delivery Time	Shipping Cost
US	Standard Shipping	7-15 business days	$0
US	Express Shipping	5-10 business days	$20
EU	Standard Shipping	10-15 business days	$0
EU	Express Shipping	5-10 business days	$20
Australia / New Zealand	Standard Shipping	7-15 business days	$0
Rest of World	Standard Shipping	10-20 business days	$0

 

Note: Delivery times are estimates and may be affected by customs processing or courier delays.

3. Customs, Duties & Taxes

For international orders, you may be required to pay import duties, taxes, or customs clearance fees. These are not included in our shipping charges and are your responsibility. Please check with your local customs office for more information.

We are not responsible for delays caused by customs.

4. Order Tracking

Once shipped, you will receive a tracking link via email. You can also track your order on our Track My Order page.

5. Lost or Stolen Packages

We are not responsible for lost or stolen packages after delivery is confirmed by the carrier. If your tracking shows “delivered” but you have not received the item, please contact the shipping carrier first. For lost-in-transit packages, contact us within [14 days] of the expected delivery date.

6. Incorrect Shipping Address

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrectly provided address. If you realize a mistake, contact us immediately at [iptag@iptag.com]. Address changes may not be possible after the order is processed.

7. Shipping Restrictions

We currently do not ship to PO Boxes, APO/FPO addresses, or the following countries: [e.g.,  North Korea, Ukraine, Iran, Israel, etc.]

8. Contact Us

For any shipping-related questions, please contact us at:

Email: [iptag@iptag.com]
Customer Support Hours: [Monday–Friday, 9 AM – 6 PM EST]